Privacy Policy

1. Data Controller

2X Apps is the data controller for your personal information. Our registered address is located in Canada and we operate globally.

2. Information We Collect

2X Apps is the data controller for your personal information. Our registered address is located in Canada and we operate globally.

• Contact information (name, email address, phone number)
• Account information (username, password)
• Payment information (processed securely through third-party providers)
• Technical data (IP address, browser type, device information)
• Usage data (interactions with our apps and services)
• Shopify store data (when using our Shopify apps, with your authorization)

3. How We Use Your Information

• Provide, maintain, and improve our services
• Process transactions and send related information
• Respond to your comments, questions, and requests
• Send you technical notices, updates, and support messages
• Communicate with you about products, services, and events
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions
• Comply with legal obligations

4. Legal Basis for Processing

• Consent - when you explicitly agree to processing
• Contract performance - when processing is necessary to fulfill our contractual obligations
• Legitimate interests - for our business operations, fraud prevention, and service improvement
• Legal obligation - when required by applicable law

5. Data Sharing and Third Parties

We may share your information with: Service providers who assist us in operating our business; Shopify when you install our apps (subject to Shopify's privacy policy); Legal authorities when required by law; Business partners with your consent. We do not sell your personal information to third parties.

6. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission, to protect your data during international transfers.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. When no longer required, we securely delete or anonymize your data.

8. Your Rights

2X Apps is the data controller for your personal information. Our registered address is located in Canada and we operate globally.

• Access - Request a copy of your personal data
• Rectification - Request correction of inaccurate data
• Erasure - Request deletion of your data (right to be forgotten)
• Restriction - Request limitation of processing
• Data Portability - Request your data in a structured format
• Objection - Object to processing based on legitimate interests
• Withdraw Consent - Withdraw consent at any time
• Lodge Complaint - File a complaint with a supervisory authority

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to analyze web traffic and improve our website. You can control cookies through your browser settings. For more details, see our Cookie Policy.

10. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption, access controls, and regular security assessments.

11. Children's Privacy

Our services are not intended for children under 13 years of age (or 16 in certain jurisdictions). We do not knowingly collect personal information from children without parental consent.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: contact@2xapps.com